This policy outlines the process for cancelling services purchased through our Platform.
Cancellations
- Request Timeline: Cancellations will only be accepted if requested within 1 day of booking the service.
- Cancellation Limitations: Requests may not be processed if the service has already been initiated or is scheduled to take place shortly. In such cases, the service will be fulfilled as planned.
Refunds
- No Cash Refunds: All service fees, including those for vendor services, are non-refundable.
- Credit Note Issuance: A credit note will be issued for the full amount of the service, which can be applied to future bookings.
Credit Notes
- Issuance: Credit notes will be raised for cancellations approved within the specified timeline.
Service Quality Concerns
- If you have concerns regarding the quality of the service provided, please contact our customer service team within 1 day of receiving the service. We will review your feedback and strive to address your concerns.
Contact Information
- For cancellations or inquiries, please reach out to our customer service team at support@expediteinformatics.com or call us at +91 98340 36497.
Customer Responsibilities
- When requesting a cancellation or credit note, please provide your order details to facilitate the process.
Policy Updates
- This policy may be updated periodically. We recommend checking back for any changes.
Acknowledgment
- By making a purchase, customers acknowledge that they have read and understood this policy.
Processing Time
- Credit notes will be processed and issued within 1 day of cancellation approval.
For any inquiries or assistance, please reach out to our customer service team.