What benefits can you guarantee?
Apart from  Confidentiality guarantee, Price guarantee, Results guarantee all projects we take up carry the following guarantees:

  • On-time delivery assurance
  • 100% guarantee of providing quality solutions as is
  • 24/7 technical support and maintenance
  • Expert developers with extensive experience
  • Implementation of proven methodologies
  • Tailor-made solutions
  • Transparent engagement process and comprehensive reporting

What are your rates?
Rates vary, depending on , skills, timelines, the kind of solution you needed etc.

What is the quality of people you employ?
The quality of a software development company is ultimately the quality of its people. Our people are very strong for software projects:

  • Long term player
  • Core knowledge of advanced tools and technologies
  • Strong knowledge in offshore/onshore/nearshore software delivery models
  • Strong process framework knowledge especially agile processes
  • Highly experienced
  • Higher English language fluency (both written and oral)
  • Higher technical skill level and wide array of skill sets

What are your payment models?
We work with long-term as well short-term committed clients who want Full-Time Equivalent (FTE) services, and offer a monthly rate.

What are your payment terms?
We invoice on monthly basis and payment is due on invoicing.

How do you assure confidentiality?

  • AIC triad (availability, integrity andconfidentiality) is a model designed to guide policies for information security within an organization.
  • We sign NDAs and Confidentiality Agreements as required by you.
  • All our employees are full-time employees, and are bound by the company Confidentiality and Non-Disclosure clauses.
  • You may require assigned Expedite Informatics team members to sign your Confidentiality and Non-Disclosure Agreements; indeed we encourage the same.
  • Additionally, for sensitive projects, we create isolated cells disconnected from any public network.

Can you guarantee time-bound results?
No. We work on time-based billing for reasons that benefit our clients, and guaranteeing fixed-time results means compromising on that clarity and delivering sub-optimal results to clients. The team may be able to give you an idea, but that is not a business guarantee.

We are worried about quality; how do you assure solid projects?
Our developers are dedicated to producing quality code absed on coding conventions. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-throughs. We concentrate on being first-time right, and believe the creation-step itself should be strong.

Every project goes through the hands of suitable QA/testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc.

Why should we trust you?
We believe trust and confidence are the foundation for any successful relationship, and develop only after association over time. The following facts may help demonstrate our commitment to our business:

  • We have completed projects
  • We have been 6+ years in business, dedicated to the off-shore/on-shore/near-shore execution model
  • We are here for the long run; we started up with a long-term vision
  • Our list of references/ testimonials

What contracts and agreements do you sign?
We sign NDAs before initial discussions, and final contracts are drawn out in detail.
We are normally bound by the legal framework of our client’s country, and are a registered organization in India.

Can you come on-site?
Yes we do, where required. This may be especially useful in initial requirements gathering, final implementation or other pain points. In such cases, our consultants will work on-site at pre-decided rates.

What control do we have over the project?
You will have ability to keep close control over the project. Our assigned Project Manager will be your single point-of-contact for all issue resolution, and will work closely with your guidelines.

Expedite Informatics’s in-house solution has been specifically developed to provide you complete control over your project. Which offers unparalleled transparency and control. Also you can keep live track of project plan, milestones, code status, bug status, timesheets status and a host of other software development metrics.

How do we keep ourselves informed about progress?
We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually tele-conferences, or live chat).

We like the idea, but are unsure. Can we do a Pilot Period?
Expedite Informatics welcomes you to try our services. You may choose to have us do a “risk-free” Pilot Period. We are confident enough to offer a pilot period because we have always succeeded in continuing the relationship after demonstration of ability in a pilot period.

Our preferred Pilot Period is spent on either the first sub-system of a larger project, or an independent project that completes within itself. Pilot Periods are typically for one month.

We invest the same time and energy in Pilot Projects as real projects. You would find the pilot of sufficient quality to continue on the same code. In this sense, Pilots are very different from prototypes.